Managed Services – Managed Computer Support

Managed IT services are tools that unleashes the power of proactivity. In your business you can either pay for vitamins or aspirin, we like to be the vitamins that prevent the headaches. Too many companies are reacting to outages or malfunctions. Our Managed services monitor your network system 24/7 and alerts Velocity Technology Partners if there is a hint of a problem with any of the critical components. Often times we fix issues before they become a problem or before the client even notices that anything was wrong. This approach leads to decreases in downtime, lowered operational costs and virtually eliminates the frustrating surprises that can cost you time and money.

Velocity Technology Partners’ Managed Services will save your company time and money! Our Managed Services Platform allows us to remotely monitor, maintain and repair your servers, PCs and networks. Managed Services helps to reduce overhead and the cost of on-site hardware maintenance. Managed Services also improves the up-time and reliability of your computers and network equipment. Our Managed Services program is supported 24 hours a day, 7 days a week, by Velocity Technology Partners’ staff on our own servers.

With our Managed Services Platform running on your network, we can provide assistance the moment a potential problem arises. In fact, we often find out about our clients’ network issues before our clients even know they have a problem! We can automate Windows updates, software patches, and many other tasks, to ensure that all of your systems are in complete harmony. We can also correct any issues with antivirus systems, definitions and system cleanup.

To prevent systems from going down due to hardware failure, our Managed Services Platform monitors the health of the all hardware on your systems and notifies us of any issues so that we can address them well before a failure occurs.

Licensed per device with operating system for proactive monitoring and continuing maintenance of Network Infrastructure (LAN, WAN, domain and VPN) Network traffic, bandwidth and trends, Network configuration and user permissions.